Privacy Policy

Last updated: 14 May 2026

FollowIQ Limited respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, or use our services.

This Privacy Policy applies to the website www.followiq.co.uk

 and to enquiries submitted to FollowIQ Limited through our website, email, contact forms or other business communication channels.

1. Who we are

FollowIQ Limited is a UK-based technology consultancy and IT talent solutions company.

We provide services including software project delivery, IT consulting, cloud and technology advisory, and IT recruitment or talent acquisition support.

For the purposes of data protection law, FollowIQ Limited is the data controller for personal information collected through this website and our business enquiries.

Company name: FollowIQ Limited

Website: www.followiq.co.uk

Email: info@followiq.co.uk

Registered office:  6 Hill View Studios 160 Eltham Hill London SE9 5EA England

2. Information we collect

We may collect and process the following types of personal information:

Information you provide to us

When you contact us through our website, email or other communication channels, we may collect:

Your name

Email address

Phone number, if provided

Company name

Job title, if provided

Message or enquiry details

Any documents or files you choose to send to us

Information collected automatically

When you visit our website, we may collect limited technical information such as:

IP address

Browser type and version

Device type

Pages visited

Date and time of visit

Referring website or search engine

This information helps us understand how visitors use our website and improve our services.

3. How we use your information

We use personal information for the following purposes:

To respond to enquiries submitted through our website or email

To discuss potential consulting, software delivery or recruitment services

To manage business relationships with clients, suppliers and professional contacts

To provide proposals, quotations or service information

To improve our website, services and communication

To comply with legal, accounting and regulatory obligations

To protect our business, website and systems from misuse or security risks

We will only use your personal information where we have a lawful basis to do so.

4. Lawful basis for processing

Depending on the situation, we may rely on one or more of the following lawful bases:

Legitimate interests

We may process your personal information where it is necessary for our legitimate business interests, such as responding to enquiries, managing client relationships, improving our services and protecting our business.

Contract

We may process your personal information where it is necessary to take steps before entering into a contract or to perform a contract with you or your organization.

Legal obligation

We may process personal information where we are required to comply with legal, regulatory, tax or accounting obligations.

Consent

Where we rely on your consent, for example for certain marketing communications, you can withdraw your consent at any time.

5. Recruitment and talent-related information

If you contact us regarding career opportunities, contractor roles, professional placement or talent services, we may collect information such as:

CV or resume

Employment history

Skills and experience

Education and qualifications

Contact details

Professional profile links, such as LinkedIn

Availability and work preferences

Right-to-work or location-related information, where relevant

We use this information to assess suitability for potential roles, communicate with you, and provide talent-related services to clients where appropriate.

We will not share your CV or professional profile with a client without a suitable business reason and, where appropriate, your knowledge or permission.

6. Sharing your information

We do not sell your personal information.

We may share your personal information with:

Service providers who help us operate our website, email, hosting, CRM or business systems

Professional advisers such as accountants, legal advisers or consultants

Clients or potential clients, where relevant to recruitment or talent services

Government, regulatory or law enforcement authorities where required by law

Where we use third-party service providers, we expect them to protect your information and only use it for the purposes we instruct.

7. International transfers

Some of the tools or service providers we use may process data outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

8. How long we keep your information

We keep personal information only for as long as necessary for the purpose it was collected.

Typical retention periods may include:

Website enquiries: retained for as long as needed to respond and manage the business relationship

Client and supplier records: retained for business, tax and legal purposes

Recruitment or candidate information: retained for current or future suitable opportunities, unless you ask us to delete it earlier

Marketing contact details: retained until you unsubscribe or ask us to remove your details

We may keep certain records for longer where required by law or where necessary to protect our legal rights.

9. How we protect your information

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration or disclosure.

These measures may include:

Secure business systems

Access controls

Password protection

Limited access to personal information

Use of trusted service providers

Regular review of business processes

However, no website or online communication method is completely secure, and we cannot guarantee absolute security.

10. Cookies

Our website may use cookies or similar technologies to improve user experience, analyze website traffic and support website functionality.

Cookies are small files placed on your device when you visit a website.

You can usually manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

If we use analytics, advertising or tracking cookies in the future, we will update this Privacy Policy and, where required, request appropriate consent.

11. Marketing communications

We may contact you with information about our services where you have requested it, where we have an existing business relationship, or where we have another lawful basis to do so.

You can ask us to stop sending marketing communications at any time by contacting us using the details in this policy.

12. Your data protection rights

Under UK data protection law, you may have the following rights:

The right to access your personal information

The right to correct inaccurate or incomplete information

The right to request deletion of your personal information

The right to restrict how we use your information

The right to object to certain types of processing

The right to data portability, where applicable

The right to withdraw consent, where we rely on consent

To exercise your rights, please contact us using the details below.

We may need to verify your identity before responding to your request.

13. Complaints

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the UK Information Commissioner’s Office, the UK regulator for data protection.

Website: www.ico.org.uk

14. Links to other websites

Our website may contain links to third-party websites, such as LinkedIn or other external platforms.

We are not responsible for the privacy practices, content or security of external websites. You should review their privacy policies before providing any personal information.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements or business practices.

The latest version will always be available on this page.

16. Contact us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us:

FollowIQ Limited

Website: www.followiq.co.uk

Email: info@followiq.co.uk

Registered office:  6 Hill View Studios 160 Eltham Hill London SE9 5EA England